Workato

Agent Studio

Design, test, and deploy enterprise-grade agents in a low-code studio grounded in your systems, logic, and business processes. This feature allows users to create tailored agents that fit their specific business needs, enhancing operational efficiency and effectiveness.

Workato GO

Search systems, get AI help, take real action—all in one place. This feature empowers users to interact with enterprise agents that understand their business context and can execute tasks efficiently, streamlining workflows.

Agent Orchestration

Agents coordinate with people, systems, and each other to complete workflows, collaborate across teams, and drive real business outcomes. This feature enhances collaboration and ensures that tasks are completed efficiently across various stakeholders.

Agent Insights

Track agent performance, usage, and impact — with full transparency into workflows, KPIs, and ROI to optimize behavior and ensure trust. This feature provides valuable analytics that help users understand the effectiveness of their agents.

Knowledge Base

Unified semantic layer giving agents deep organizational knowledge so they understand your business, not just your APIs. This feature ensures that agents have the context they need to make informed decisions.

Enterprise Search

Real-time, permission-aware discovery across all connected systems. Agents find the right information without manual configuration or hardcoded lookups, enhancing efficiency in information retrieval.

Process Intelligence

Agents see end-to-end business processes, not isolated systems. They inherit process state, approvals, entitlements, and orchestrated business logic, allowing for a comprehensive view of operations.

Real-Time Signals

Live triggers and events inform agent decisions as work happens, delivering stateful, current context rather than stale snapshots. This feature ensures that agents act on the most relevant and timely information.

Observability

Full visibility into every agent action—providing complete explainability and accountability across all automations. This feature helps users monitor and audit agent activities effectively.

Governance

Ensures consistent, policy-driven behavior across agents and automations—preventing shadow AI and enforcing enterprise standards at scale. This feature helps maintain compliance and control over automated processes.

Security

Protects data, identities, and systems—ensuring every agent and automation runs safely by default with enterprise-grade controls. This feature is crucial for maintaining the integrity and confidentiality of sensitive information.

Compliance

Maintains enterprise-grade certifications and automated controls—ensuring adherence to SOC 2 Type II, ISO 27001, PCI DSS, and GDPR standards. This feature helps organizations meet regulatory requirements effectively.

Skills Builder

Create governed enterprise skills without code—from simple atomic actions to complex orchestrations across workflows, APIs, and MCP servers. This feature allows users to develop capabilities that enhance agent functionality easily.

MCP Composition

Create MCP servers by combining APIs, recipes, and existing MCP servers—packaging related capabilities into unified, agent-ready toolsets. This feature streamlines the development of integrated solutions.

MCP Registry

Governed repository where teams discover, share, and reuse MCP tools and Enterprise Skills—turning proven capabilities into reusable assets. This feature promotes collaboration and efficiency in resource utilization.

MCP Gateway

Securely exposes enterprise skills to agents and developers—enforcing policy, authentication, and observability at runtime. This feature ensures that access to capabilities is controlled and monitored.

Process Management

Manage the moving parts of your business — workflows, documents, legacy screens, and real-time insights — in one cohesive system of execution. This feature allows users to streamline operations and improve overall efficiency.

Apps Integration

Power real-time business by connecting to the events that matter — from app updates to partner workflows and external transactions. This feature ensures that users can react promptly to changes in their business environment.

Data Unification

Unify your data without moving it. Support real-time access, master data consistency, and federated views across your enterprise. This feature enhances data accessibility and integrity across systems.

API Management

Securely expose and manage APIs with built-in gateway, federation, and portal capabilities — designed for internal teams and external partners alike. This feature simplifies API governance and enhances security.

Workato AIRO™

Your AI solution architect agent that elevates your team with expert guidance, real-time diagnostics, and smart optimization. This feature provides users with AI-driven insights to enhance decision-making.

Acumen

Your AI data scientist agent for operational insights, process analytics, and automation ROI. This feature helps organizations measure the effectiveness of their automation efforts and optimize processes accordingly.

SaaS / On-Prem Connectivity

Connect to the systems that run your business — from modern SaaS like Salesforce and Workday to on-prem ERPs like SAP and ServiceNow. This feature ensures seamless integration across diverse environments.

Data Warehouse / Data Lakes Integration

Access and move data across Snowflake, Redshift, and other cloud data platforms — all without copying or duplicating unnecessarily. This feature enhances data management and accessibility.

Database Integration

Integrate with enterprise databases like Oracle, SQL Server, Db2, and MySQL to orchestrate data-driven processes in real time. This feature allows users to leverage existing data for improved decision-making.

LLMs Integration

Bring generative AI into your workflows with seamless connections to models like OpenAI, Claude, Llama, and more. This feature enables users to enhance their processes with advanced AI capabilities.

Unstructured Data Handling

Work with documents, media, and transcripts — extracting insights from contracts, invoices, and more with ease. This feature allows users to derive value from unstructured data sources.

Traditional System Integration

Don’t leave legacy behind. Connect to mainframes, SFTP servers, archives, and custom-built systems — no modernization required. This feature ensures that organizations can leverage their existing infrastructure.