Pagerly

Create Round-Robin Rotations without Paging Tool

This feature allows users to create round-robin rotations directly within the Pagerly platform without the need for an external paging tool. It simplifies the scheduling process by automatically assigning on-call responsibilities among team members, ensuring fair distribution of duties.

Sync Usergroup with on-call schedule

This feature enables users to synchronize their Slack user groups with their on-call schedules. It ensures that the right team members are notified and available for incidents, enhancing communication and response times.

Create Rotations/Schedule within Pagerly

Users can create and manage their rotations and schedules directly within the Pagerly platform. This feature provides flexibility in scheduling, allowing for custom intervals and easy adjustments as needed.

Sync Schedule with PagerDuty/Opsgenie

This feature allows users to synchronize their schedules with external tools like PagerDuty and Opsgenie. It ensures that all on-call schedules are up-to-date across platforms, reducing the risk of missed notifications.

Create Slack Channels based on Rotations

Automatically create Slack channels based on the defined rotations. This feature helps in organizing communication around specific teams or shifts, making it easier to manage on-call duties.

Reminder for Upcoming Rotation Changes

Users receive reminders for upcoming rotation changes, ensuring that team members are aware of their on-call responsibilities in advance. This feature helps in reducing confusion and improving preparedness.

Schedule Overrides

This feature allows users to instantly reassign shifts to other team members, accommodating last-minute changes or emergencies. It provides flexibility in managing on-call schedules.

Mention/Group Multiple Rotations Together

Users can mention or group multiple rotations together for easier management and communication. This feature streamlines the process of notifying teams about their on-call duties.

Task Management

This feature allows users to create and assign tasks within the Pagerly platform. It streamlines task tracking and ensures that responsibilities are clearly defined among team members.

Automated Workflows

Pagerly automates workflows to enhance efficiency and reduce manual effort. This feature allows users to set up automated processes for common tasks, improving overall productivity.

Customized Slack Workflow

Users can create customized workflows tailored to their specific needs. This feature allows for flexibility in managing tasks and incidents, ensuring that the workflows align with team processes.

Update Slack channel topic based on Rotations

Automatically update the topic of Slack channels based on the current rotations. This feature keeps team members informed about who is on call and enhances communication within the team.

Task management enhancements

This feature includes enhancements to the task management process, making it easier for users to track and manage their tasks effectively. It aims to improve the overall user experience.

Ticket Management with auto-assign tickets

Users can manage tickets efficiently with the ability to auto-assign them based on predefined rules. This feature helps in streamlining the incident response process and ensures timely resolution.

Connect Externally (PagerDuty, Opsgenie, etc.)

This feature allows users to connect Pagerly with external tools such as PagerDuty and Opsgenie. It enhances the integration capabilities of the platform, ensuring seamless communication and data flow.

Customized Incident Response

Users can create tailored incident response workflows that fit their specific needs. This feature allows for flexibility in managing incidents and ensures that the response process is efficient.

Own Slack Workflows

This feature enables users to create their own workflows within Slack, allowing for greater customization and control over how tasks and incidents are managed.

Get your customized Incident Bot

Users can create a customized incident bot that fits their team's specific requirements. This feature enhances the incident management process by providing tailored responses and actions.

Jira - Slack 2 Way Integration

This feature allows for a two-way integration between Jira and Slack, enabling users to sync comments and issues seamlessly. It enhances collaboration between development and operations teams.

PagerDuty - Slack 2 Way Integration

Users can integrate PagerDuty with Slack for a two-way sync of alerts and notifications. This feature ensures that incidents are managed effectively across both platforms.

Opsgenie - Slack 2 Way Integration

This feature enables a two-way integration between Opsgenie and Slack, allowing for seamless communication and incident management. It enhances the overall efficiency of the incident response process.

Emoji-based ticket creation from Slack

Users can create tickets in Slack using emojis, making the process more intuitive and engaging. This feature enhances user experience and encourages team members to report issues promptly.

Slack on tickets created from Slack

This feature allows users to manage tickets directly from Slack, ensuring that all communications and updates are centralized within the platform. It streamlines the ticket management process.

Integrations with External Tools (Jira, Hubspot, etc.)

Pagerly supports integrations with various external tools, including Jira and Hubspot. This feature enhances the platform's capabilities and allows for seamless data exchange.

2-way sync of messages and status between Slack and Tickets

This feature enables a two-way synchronization of messages and status updates between Slack and ticketing systems. It ensures that all team members are informed about ticket progress and updates.

Whitel-labeled Pagerly Slack Bot

Users can customize the Pagerly Slack bot to match their branding. This feature enhances the user experience by providing a personalized touch to the incident management process.

Beautiful Status Pages (with custom domain)

Users can create visually appealing status pages that communicate uptime and incident information to their users. This feature allows for customization, including the use of a custom domain.