Miro

What is Miro?

Miro is an online collaborative whiteboard platform designed for distributed teams to work together effectively. It supports various activities, from brainstorming with digital sticky notes to planning and managing agile workflows. Miro allows teams to manage projects, design products, and build the future together, offering a limitless canvas for collaboration.

How to use Miro?

Users can sign up for a free account or choose a paid plan for more features. Once logged in, they can create boards, invite team members, and use various tools like sticky notes, templates, and integrations to collaborate on projects, design products, or plan workflows.

How do I get started?

When you sign up, you’re on the Free plan by default. The Free plan is designed for teams just starting out with visual collaboration: you can invite as many team members and create as many boards as you want, but only 3 boards will be active and editable at once. For more advanced collaboration functionality, check out our Starter, Business or Enterprise plans.

What is included with the Free plan?

The Free plan enables you to experience the power of visual collaboration firsthand: with unlimited team members, 3 active boards, and access to all our pre-built templates as well as a set of robust integrations including Google Drive, Slack, and more.

Can I change the team size?

Yes, you can change your team size at any point during your subscription. You’ll be charged a prorated fee for adding new users and a refund on your next payment for removing users.

How can I increase Miro AI credits?

Miro AI credits are calculated based on the number of licenses in the organisation and your Miro plan (Starter/Business/Enterprise). You can purchase an add-on to get unlimited credits. Credit limit cannot be increased for Free plan. Check out our help center for more information.

Does everyone need a Miro account to collaborate?

No, if you are using Miro on Starter or Business plan, you can invite anonymous visitors to your public boards. Learn more.

Does Miro integrate with my existing workflow?

We have a full list of integrations through our Marketplace here. If you don’t see a tool for your workflow on the list or have an idea, let us know.

Is my data secure?

We care deeply about data privacy and security and strive to keep our security practices industry-leading. Learn more about data security on our website, check out our assessment on the Cloud Security Alliance website, or contact us directly with any questions.

We need additional help on documentation (like an MSA or security questionnaire). Who can I reach out to?

We’re happy to work together on your company’s security questionnaire or an MSA! Please reach out to our sales team at miro.com/contact/sales for specific questions.

My team is a nonprofit organization. Is special pricing available for NPOs or charitable organizations?

If you're part of a nonprofit organization, we're happy to provide you with discounted pricing. Find out more about the eligibility requirements.

What forms of payment do you accept?

We accept all major credit cards. If you purchase Starter Plan for 10+ members or Business Plan you can pay via self-serve invoice. If you want to purchase Enterprise Plan, contact us, and we will issue an invoice that you can pay via bank transfer.

I am a staff member or student of an educational institution.

To apply for a free Education account, fill out the application form on our website. Learn more.